What you'll see
- 0:25 Muse opens the Manucurist site on its own, closes the pop-ups and compares prices.
- 0:50 Coral dress, gold sandals: it recommends Gold Sand, “to echo the shoes”.
- 1:35 The wall: to pay, you need a Shop Pay account. On day one, we gave up here.
- 2:05 Four days later: a checkout error, and the billing address taken as the shipping address.
- 2:30 Order confirmed: $20.63. Nothing is charged until we tap “Allow”.
Where does agentic commerce stand?
What works. An agent can now browse a real store, understand a real brief and place a real order, on the brand's own checkout, with you approving every payment. A year ago, that was a demo. Today, it's an app with millions of users.
What doesn't, yet. Paying is still a wall: you need the right wallet, and the first setup kills the moment. Agents are slow, verbose, and still make mistakes, like our shipping address. And the big players don't agree: Amazon blocks Muse, and ChatGPT pulled its own checkout this year.
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Gautier
CMO @ Agentic Commerce Club