The platform for Agentic Commerce.

The platform for Agentic Commerce.

Encode your brand's identity, responsibility and sales expertise into an agent you own and control deployed on your site and inside ChatGPT, Gemini and every assistant where your customers shop.

Encode your brand's identity, responsibility and sales expertise into an agent you own and control deployed on your site and inside ChatGPT, Gemini and every assistant where your customers shop.

An architecture built for brand sovereignty. Simple enough to run.

An architecture built for brand sovereignty. Simple enough to run.

Agentic Commerce isn't a chatbot you plug in. It's an intelligence you encode and that intelligence has to be yours. Dialog handles the architectural complexity so your teams keep full control over what the agent knows, how it speaks, and how it sells.

Agentic Commerce isn't a chatbot you plug in. It's an intelligence you encode and that intelligence has to be yours. Dialog handles the architectural complexity so your teams keep full control over what the agent knows, how it speaks, and how it sells.

Your identity, responsibility and expertise encoded.

Dialog encodes your brand across three dimensions: your identity, so the agent speaks like you do; your responsibility, through the rules you set for your customers; your expertise, built on how your best sellers advise.

  • Identity: voice, codes, positioning

  • Responsibility: guardrails, policies, escalation

  • Expertise: product knowledge, sales logic, recommendations

Interface for shaping an AI assistant’s brand personality, showing prompt text with highlighted words like empathy, insightful, and conversational.

Your identity, responsibility and expertise encoded.

Dialog encodes your brand across three dimensions: your identity, so the agent speaks like you do; your responsibility, through the rules you set for your customers; your expertise, built on how your best sellers advise.

  • Identity: voice, codes, positioning

  • Responsibility: guardrails, policies, escalation

  • Expertise: product knowledge, sales logic, recommendations

Interface for shaping an AI assistant’s brand personality, showing prompt text with highlighted words like empathy, insightful, and conversational.

Your identity, responsibility and expertise encoded.

Dialog encodes your brand across three dimensions: your identity, so the agent speaks like you do; your responsibility, through the rules you set for your customers; your expertise, built on how your best sellers advise.

  • Identity: voice, codes, positioning

  • Responsibility: guardrails, policies, escalation

  • Expertise: product knowledge, sales logic, recommendations

Interface for shaping an AI assistant’s brand personality, showing prompt text with highlighted words like empathy, insightful, and conversational.

Continuously test, evaluate, and improve

No black box. You can review conversations, understand how users behave, and continuously fine-tune how the agent answers, recommends, and escalates all from a simple interface.

Every message becomes a signal to improve performance and alignment with your business goals.

Interface showing four steps: Review past conversations, Understand user behavior, Fine-tune responses, and Improve performance, with short descriptions under each.

Continuously test, evaluate, and improve

No black box. You can review conversations, understand how users behave, and continuously fine-tune how the agent answers, recommends, and escalates all from a simple interface.

Every message becomes a signal to improve performance and alignment with your business goals.

Interface showing four steps: Review past conversations, Understand user behavior, Fine-tune responses, and Improve performance, with short descriptions under each.

Continuously test, evaluate, and improve

No black box. You can review conversations, understand how users behave, and continuously fine-tune how the agent answers, recommends, and escalates all from a simple interface.

Every message becomes a signal to improve performance and alignment with your business goals.

Interface showing four steps: Review past conversations, Understand user behavior, Fine-tune responses, and Improve performance, with short descriptions under each.

Developer mode: full control when you need it

For advanced teams, go deeper. Trigger external APIs, inject custom rules, and manage multiple agents per country, catalog or persona. Build workflows as simple or as complex as your business requires.

Interface menu showing options: External API Call, Custom Rules, Agent by Country, Agent by Catalog, Persona-based Agent, Webhook Trigger, and Integration Tile.

Developer mode: full control when you need it

For advanced teams, go deeper. Trigger external APIs, inject custom rules, and manage multiple agents per country, catalog or persona. Build workflows as simple or as complex as your business requires.

Interface menu showing options: External API Call, Custom Rules, Agent by Country, Agent by Catalog, Persona-based Agent, Webhook Trigger, and Integration Tile.

Developer mode: full control when you need it

For advanced teams, go deeper. Trigger external APIs, inject custom rules, and manage multiple agents per country, catalog or persona. Build workflows as simple or as complex as your business requires.

Interface menu showing options: External API Call, Custom Rules, Agent by Country, Agent by Catalog, Persona-based Agent, Webhook Trigger, and Integration Tile.

Setup Dialog AI on your store

Dialog turns every product question into an opportunity to convert instantly, intelligently and on-brand.

Setup Dialog AI on your store

Dialog turns every product question into an opportunity to convert instantly, intelligently and on-brand.

Setup Dialog AI on your store

Dialog turns every product question into an opportunity to convert instantly, intelligently and on-brand.

Ready to start?

Try Dialog today or book a demo.

Ready to start?

Try Dialog today or book a demo.

Ready to start?

Try Dialog today or book a demo.