Leading brands are using Dialog
Can I use it with a serum?
Create the ideal skincare routine
Recommend me a new moisturizer
#1 clean cosmetics brand in France
Bike for commuting in Paris
What’s the guarantee cover?
Help me choose a bike for my child
#1 bike brand in Europe
What’s the guarantee cover?
How to choose the right mattress?
Find a frame and mattress under €500
#1 bedding brand in Europe
2x
Conversion rate
Guides customers to checkout.
+50%
Average Order Value
Boosts upselling and cross-selling.
24/7
Availability
Even when you are sleeping.
The only sales agent you’ll ever need
The Dialog AI sales agent boosts sales and customer confidence by guiding them through their entire buying journey with intuitive advice and recommendations.
Drive lost visitors to the right items
47% of potential clients drop out before reaching a product page. Dialog helps catch them.
Based on browsing behavior, our sales agent proactively engages at the right time, qualifies customers, understands their needs, and recommends the right items.
Increase conversion with instant answers
70% of carts are abandoned on e-commerce stores.
Dialog helps recover them. An expert in your catalog, customers can directly ask our sales agent any questions on the product page and receive instant responses to boost purchase confidence.
Boost AOV with automated cross-selling
35% of revenue from leading e-commerce players is generated by cross-selling efforts.
Dialog helps boost them. Based on your customers’ interactions and browsing activity, our sales agent taps into the bigger picture to suggest other items they might need in the form of bundles.
Better experience, better sales
Designed with your customers in mind for an intuitive, seamless experience every step of the way.
Proactive engagement
Pre-empt customer needs before they even realize them.
Seamless embedding
Be there right where they need you, on every page of their journey.
Human-like qualification
Interact in a way that feels genuine and authentic.
24/7 Assistance
Provide answers the moment they’re needed, no matter the hour.
Remembers chat history
Enhance interaction quality by focusing on the overall perspective.
Speaks all languages
Be there for your customers in their native language.
Quick setup, quick results.
Dialog makes onboarding a breeze, with all your integrations and data ready to go.
Dialog integrates with the entire e-commerce ecosystem, including platforms like Shopify, Salesforce Commerce Cloud, and Klaviyo.
Establish boundaries to keep your agent focused and accurate. Configure Dialog to either search the entire web or limit it exclusively to your data.
Match your brand's tone of voice. Dialog will talk as your representative, reflecting your brand’s identity and best practices.
Dialog captures purchase intentions and creates detailed personas like never before, enabling a deeper understanding of your customer base and their needs.
Marise Perusse
Director of brand strategy and innovation @Kana
